WebMay 26, 2024 · Emma Kelso, Senior Director at Ofwat, said: “Many customers were struggling before the pandemic, and the current cost of living pressures are squeezing … WebMar 31, 2024 · Emma Kelso, Senior Director of Markets and Enforcement, said: “We opened this investigation because we were concerned that Thames Water’s smart metering policy was disadvantaging customers.

Thames Water to pay out £11m to businesses over water bill failures

WebFeb 16, 2024 · Emma Kelso, Senior Director of Markets and Enforcement at Ofwat, said: “We’re grateful to those who highlighted concerns with the originally proposed … WebAug 19, 2024 · Emma Kelso, senior director at Ofwat, said: “Our investigation uncovered a multitude of errors with the way in which Thames Water handled its data before and after market opening. “It failed... holding wine glass reference

Emma Kelso, Senior Director - Ofwat

WebDec 7, 2024 · Emma Kelso, Ofwat’s Senior Director for Customers and Casework, said: “An increasing number of businesses are seeing the benefits of being in the business retail water market. WebMay 25, 2024 · Emma Kelso, senior director at Ofwat, said: " We were pleased to see water companies step up their support during the height of the pandemic, and now that many more households are likely to ... WebEmma Kelso said that Ofwat needs to think about how it can ensure customers have better access to their own data. Karma Loveday said that their members would love to have access to their own data, as customers are best placed to check its accuracy. An audience member asked what the panel would like to see over the next twelve months holding winnicott significado